AI in Cybersecurity

10 Best AI Stock Trading Bots November 2024 But if you’re on a budget and don’t want to spend extra for the dock, a big bin will mean less hands-on time with your vacuum. Bear in mind that most budget mopping bots don’t really mop — it’s more just using a damp cloth to pick up the fine dust the robot’s vacuum left behind, which is useful but not essential. Mop attachments with water reservoirs also take up space on a robot and mean a smaller bin. The cheaper the bot, the more important suction power is, as they tend to [...]

Customer service transformation: PwC Rude customers are a common issue many customer service reps have to deal with. That’s becoming increasingly true now that consumer expectations are evolving. If agents don’t answer a call quickly enough, or customers are already frustrated by the time they reach an employee, they’ll show it. Proactive customer service means fulfilling a customer’s needs before they bring it to you or your customer service team. It’s a fantastic way to build confidence in your ecommerce business and retain loyal customers. By acknowledging reviews—both the good and the bad—you give your online shoppers the sense that they’re both [...]

AI simulation gives people a glimpse of their potential future self Massachusetts Institute of Technology To prevent this, they ensure Future You cautions users that it shows only one potential version of their future self, and they have the agency to change their lives. Providing alternate answers to the questionnaire yields a totally different conversation. Researchers from MIT and elsewhere created a system that enables users to have an online, text-based conversation with an AI-generated simulation of their potential future self. One CEO who recently saw a version of GPT-5 described it as "really good" and "materially better," with OpenAI demonstrating [...]

Self-service that delights customers: How the IBM Partner Ecosystem is harnessing generative AI assistants in the banking and financial sectors For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals. Matt Hasan, CX strategist and AI solutions developer at aiRESULTS, Inc., told CMSWire that AI enhances personalization through predictive analytics and customer journey mapping. As AI continues to evolve, the potential for automating more complex workflows grows, enabling contact centers to operate more smoothly, reduce human error, and provide faster, more consistent service. These innovations aim to not only improve [...]

'Materially better' GPT-5 could come to ChatGPT as early as this summer The one where the CEO teases other releases before GPT-5 rolls along, if it’s even called that. Two sources who reportedly got their hands on GPT-5 for testing informed Business Insider about the imminent arrival of GPT-5. That mid-2024 estimate might still turn out to be inaccurate if OpenAI isn’t ready to deploy the upgrade. Unsurprisingly, the chatbot doesn’t identify as GPT-5 or anything else. However, some users have found it to be better at reasoning than GPT-4o and other rivals. ChatGPT is easily the best-known generative AI chatbot [...]